NewAI receptionist and website chat, set up for you

Your website deserves more than just hosting.

Custom websites, software development, managed hosting, and ongoing technical support—all with one dedicated technology partner who speaks plain English.

The SharpScribe website, designed and built by ByteSizeMD
The Abbu app weekly view, in development with ByteSizeMD

Example · incoming call · 7:42 pm

Answered and booked

New patient, Thursday at 10:30 am

What we do

One partner for your website, your phones and everything between.

From the first design to the hundredth update, the same person who built it keeps it running well. Larger builds are quoted on their own; routine care runs under a simple service agreement.

01

Custom Website Design & Development

Responsive business websites, redesigns and landing pages, built to load fast and easy for you to update.

Learn more about Custom Website Design & Development

02 · New

AI Receptionist & Website Chat

Every call answered in your business’s name: appointments booked, messages taken, urgent calls passed straight to you.

Learn more about AI Receptionist & Website Chat

03

Managed Website Hosting

Hosting set up properly and looked after: SSL, DNS, email records and the provider relationship.

Learn more about Managed Website Hosting

04

Website Maintenance & Security

Updates, backups, monitoring and scanning that reduce risk and catch problems early.

Learn more about Website Maintenance & Security

05

Custom Software & Web Applications

Web apps, internal tools and integrations for workflows that off-the-shelf software does not fit.

Learn more about Custom Software & Web Applications

06

Technical Consulting & Support

Practical answers for business owners: audits, troubleshooting, migrations and integrations.

Learn more about Technical Consulting & Support

AI receptionist

Never miss a call again.

Your phone answered in your business’s name, appointments booked and urgent calls passed straight to you, day and night. We set it up around how your office works and look after it. The same assistant can answer questions in a chat window on your website.

  • Answers in your business’s name
  • Books or requests appointments
  • Sends urgent calls to you
  • BAA available for medical offices

Illustrative example · 7:42 pm

Thanks for calling Lakeside Family Practice. How can I help?

Hi, I’d like to book a new patient visit next week.

Thursday at 10:30 am is open with Dr. Patel. Shall I book it and text you the details?

Yes please.

Done. You’ll get a text with the address and what to bring.

Why ByteSizeMD

The sophistication of a software studio. The accountability of one partner.

Strong experience in healthcare and professional services, and the same care for every small business we work with.

01

Direct developer access

You talk to the person who writes the code. No account managers, no ticket queue between you and the answer.

02

Technical and operational fluency

Software development experience, alongside training in medicine, public health and business management. We understand the systems and the business they support.

03

Built around your business

Every quote is individual because every business is. We recommend what you need, and tell you when you do not need something.

04

Support that continues after launch

Websites need care long after they go live. We stay on as your technology partner for updates, hosting and the next improvement.

Featured work

Websites, apps and platforms we have built.

A live client website and two products in active development. Every image is a real capture of the work.

The SharpScribe home page: a navy and gold header above a hero reading Benefit the physician, patient and practice

Business website design & developmentLive site

SharpScribe

A modern redesign for a company that provides Virtual Medical Assistants to physician practices, with clearer service presentation and a stronger path to enquiry.

WordPressResponsive designJotformContent structure

Read the project SharpScribe

Abbu app screen showing the baby is roughly the size of a house key this week, with a weekly clinical tidbit

Mobile app & product developmentIn development

Abbu

A fatherhood app that supports expectant fathers through pregnancy and early parenthood, with week-by-week guidance and practical tools for the months ahead.

Mobile appInteractive featuresSupabaseWordPress site

Read the project Abbu

The WhiteCoatLiving web app home page: the headline Rooms for the white coats beside a collage of furnished rooms

Marketplace & web application developmentIn development

WhiteCoatLiving

A student housing and community platform that connects medical, veterinary and undergraduate students with listings near campus and the cities they rotate through.

Web applicationSearch & listingsMessagingSupabase backend

Read the project WhiteCoatLiving

How we work

Discuss. Plan. Build. Support.

A clear process with no surprises: you see the scope before work starts and the progress while it happens.

01

Discuss

A conversation about your goals, your customers and what is not working today. No jargon required.

02

Plan

A written quote with scope, milestones and timeline, so you know exactly what you are getting before work begins.

03

Build

Design and development in clear stages, with previews you can review and feedback that actually shapes the result.

04

Support

Launch, then ongoing hosting, maintenance and improvements under a service agreement that fits.

Portrait of Sadik Uddin, founder of ByteSizeMD

Founder & lead developer

Meet your developer

Sadik Uddin, MD MPH MBA FRSPH

Sadik founded ByteSizeMD and is your primary technical contact. He combines hands-on software development with a medical degree and graduate training in public health and business management, so he understands both the technology behind your website and how your office actually runs.

Speaks both languages

Clinical, business and technical, so nothing is lost in translation.

Builds it himself

No hand-offs and no ticket queue: the person you talk to writes the code.

Stays after launch

One accountable contact for hosting, care and the next improvement.

“At ByteSizeMD, you work directly with someone who understands both the technology behind your website and the business it supports. From the initial concept to ongoing maintenance, our approach emphasizes clear communication, careful implementation, and long-term working relationships.”

  • Software developer
  • HIPAA-trained
  • Doctor of Medicine (MD)
  • Master of Public Health & Preventive Medicine (MPH)
  • MBA, Multi-Sector Health Management
  • Fellow, Royal Society for Public Health (FRSPH)

Questions

Frequently asked questions.

Something else on your mind? Ask us directly; there is no such thing as a basic question.

What is the best way to reach you?

The inquiry form. It comes straight to Sadik with everything needed to reply properly, and you choose how we get back to you: email, a call or a text at a time that suits you. You can also email us directly. We keep phone lines for clients and scheduled calls, which is what lets us give every conversation proper attention.

Do you offer an AI receptionist or website chat?

Yes. We set up an AI receptionist that answers your calls in your business’s name, books or requests appointments, takes messages and passes urgent calls to you, and the same assistant can run a chat window on your website. We are onboarding our first clients now: tell us how your phones work today and we will recommend a setup and quote it.

Can medical offices use the AI receptionist?

Yes, for administrative calls: scheduling, directions, hours, refill and records requests, and messages. Healthcare setups run on a platform that signs a business associate agreement, and we sign one with your practice. The assistant never gives medical advice; anything clinical or urgent goes to your staff, your on-call clinician or 911 instructions.

How much does a website or project cost?

Every project is quoted individually, because a five-page business site, a WordPress takeover and a custom web application are very different pieces of work. Start with a conversation and you will receive a written quote covering scope, timeline and cost before any work begins.

What does ongoing website maintenance include?

Maintenance covers the routine care that keeps a WordPress site healthy: core, theme and plugin updates, compatibility checks, backup management, uptime monitoring and security scanning. It does not include unlimited page edits, new features or redesigns; those are scoped and quoted separately. The exact scope and response times are set out in your service agreement.

Can you take over my existing website?

Usually, yes. We start with a review of the site, the hosting and the plugins it relies on, then recommend whether to maintain it as it is, tidy it up or plan a rebuild. Most of our takeover work is WordPress, and we can plan a move between hosting providers when that makes sense.

How long does a project take?

It depends on the size of the project and how quickly content and feedback come together. A focused landing page moves faster than a multi-page site with integrations or a custom application. Your quote includes a timeline with milestones, and we will tell you early if anything changes.

Do you only work with healthcare businesses?

No. We work with small and medium-sized businesses, professional service firms, entrepreneurs and healthcare offices. A background in medicine and health management is useful context for healthcare clients, but most of the work is the same for any business: clear websites, dependable hosting and practical software.

Can you guarantee my site will be secure and always online?

No one can honestly guarantee that. What we can do is reduce risk: keep software updated, monitor for downtime and known threats, maintain backups and respond quickly when something needs attention, within the terms of your service agreement.

Do you sign a BAA, and can you work with patient information?

Yes. We sign a business associate agreement (BAA) with healthcare clients that need one, and any service of ours that handles patient information, such as the AI receptionist, runs on vendors that sign a BAA with us. A plain practice website usually does not need one. When a project does touch protected health information, we plan for it from the start: access controls, encryption, minimum necessary data and short retention. Please do not send patient information through this website’s inquiry form.

Get in touch

Let’s discuss your project.

Tell us what you are working on. The form is the quickest way to reach us: it comes straight to Sadik, and you choose whether we reply by email, call or text. Every quote is individual, and there is no obligation.

Request a custom quote

ByteSizeMD inquiry
Please do not include patient health information or other sensitive personal details.

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